Organizing the world
of engineering knowledge

Supplyframe Engineering is a passionate community of developers, hackers and researchers on a mission to revolutionize the electronics industry.

While we're mostly computer science geeks, we all share obsession with electronics and believe that there is so much we can do to make it better.

And we're having a hell of a time doing it.

You should join us.

We are based in Pasadena with offices in San Francisco, Shanghai and Belgrade.

Summary

Supplyframe is looking for a Product Analyst, working as a part of the Engineering team in developing products used by millions of Hardware Designers and Purchasing Agents across the Electronics Supply Chain. This is a hands-on role, in which working as a part of the Engineering team, you will be making a significant contribution to the growth of existing products and the success of new product initiatives.

Responsibilities
  • Creates interactive dashboards and visualizations used by Software Engineers and Account Managers
  • Collect requirements using interviews, document analysis, requirements workshops, use cases, task, and workflow analysis
  • Evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs
  • Analyzes business problems and issues using data from internal and external sources to provide insight to decision-makers
  • Track customer behavior and life cycles, such as response, engagement, and churn
  • Perform internal acceptance testing
Requirements
  • Expertise in SQL and Google Analytics (Tableau is a plus)
  • Familiar with a scripting language (R or Python is a plus)
  • Excellent written and verbal communication skills
  • Acts as an individual contributor that can work effectively with peers/team
  • Bachelor’s Degree in Finance, Computer Science, Business or related field or equivalent work experience in related field required
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

Supplyframe is looking to add full time Key Account Manager(s) and Sales Executives(s) to join our growing digital media sales organization.

Responsibilities
  • Drive and beat revenue goals by closing new business and working with key customers that are the largest in the industry
  • Manage existing customer base of top clients and build new relationships within those organizations
  • Evangelize the power of our unique digital media offerings.
  • Identify, understand and communicate digital transformation trends within client markets and industries
  • Develop forward thinking, digital, data-driven analysis and recommendations that align for success
  • Engage with customer base to create new and unique digital media and e-commerce product offerings
  • Shake up the way things have been done…and introduce ways things should be!
Required Skills
  • You have been involved in the B2B electronics ecosystem, but not so long that you are jaded
  • Job experience from a Digital Media Co, Distribution Co, Manufacturer/Supplier, Agency with relevant electronics industry experience over the last 10 years
  • Have been selling digital media ecommerce, cpc, data and syndicated data programs for at least 10 years
  • Have a demonstrated history of beating sales quotas
  • Executive presence to sell strategic programs and engagements to all levels of an organization
  • Large account sales experience
  • Must know how to manage the many moving parts of a company
  • A desire to truly make an impact on your clients’ business.
  • Ability to embrace change, keep up with customer demands and take customer service to a new level
  • Proven track record of profitable sales, relationship building, and customer retention
  • Outstanding verbal and written communication skills
  • Must have a deep understanding of regions customer base with strong relationships in place
  • Consistently exceed sales quotas at an individual contributor level
Preferred Skills
  • Contemporary thinking vs. old school mentality
  • Digital thinking first
  • Strategic vs. tactical, must be able to see and articulate the bigger picture
  • Forward looking vs. nostalgic (about the way things used to be)
  • Understands where data can lead us re: media and insights
  • Optimistic vs. cynical
  • Entrepreneurial
  • Intellectually curious
  • Energy and enthusiasm that is contagious
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
Summary

As Full Stack Engineer you will get to work on a wide range of new products changing the way engineers do research, share knowledge, design and build new hardware.

Requirements
  • Solid understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, load balancing)
  • Strong Experience with Node.js
  • Experience with newer JavaScript technologies such as ES6, Express, Babel, Webpack, and React
  • HTML5 and CSS3 experience
  • Experience in SQL and NoSQL databases
  • Experience with Websockets, message brokers, SOLR is a plus
  • BS in computer science or a related discipline, or equivalent work experience
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

As our company continues to grow and expand, we need a Vice President of Enterprise Sales who is ready to drive revenue for our SaaS-based business lines. Reporting to the Chief Revenue Officer, this person will play a key role as he/she expands and builds a highly visible and motivated sales organization.

This leader needs to have strong BtB SaaS Enterprise sales and management experience, is a student of the Challenger Style sale, and possesses a burning desire to succeed. You will iterate and build upon our current SaaS sales strategy and organization while providing definition and implementation of the plan to exceed sales objectives.

The ideal candidate will have a proven understanding of selling “disruptive, habit changing” software into mid- and large enterprise customers. A huge plus if you have experience selling solutions into the electronics industry vertical

http://supplyframe.com/sourcing
http://supplyframe.com/sourcing-intelligence

Responsibilities
  • Recruit, train and manage the SaaS selling organization.
  • Lead and inspire the sales organization to achieve quarterly and annual revenue growth, making rock stars of the entire SaaS sales organization.
  • Responsible for the company's revenue from all SaaS product lines.
  • Manage and support key operational functions including budget planning, metrics management, forecasting accuracy, customer relationships, and pipeline.
  • Innovate upon current infrastructure and systems to support the success of the sales function.
  • Provide detailed and accurate sales forecasting using SFDC.
  • Design sales plans and playbook through competitive analysis and thoughtful product positioning.
  • Directly participate in closing deals with target accounts and drive business initiatives for future success.
  • Develop collaborative relationships with the executive team to support the needs of the direct sales team, including marketing, finance, products, and service.
  • Be an “engaged and present” leader for your team and a metric driven colleague.
Requirements
  • 5+ years of senior management experience in software and SaaS
  • 10+ years sales and management experience combined with a proven track record of success in a similar enterprise software environment to B2B SMB, middle-market and enterprise customers’ businesses
  • Proven leader and motivator. Entrepreneurial, unafraid to roll up sleeves, get it done and "lead from the front”.
  • Established contacts and relationships with potential customers in key markets, particularly EMS, distribution, and OEMs involved in the electronics ecosystem.
  • Exceptional management skills and experience building world-class teams.
  • Customer-focused with proven knowledge of Challenger sales processes and solution-selling strategies.
  • Demonstrated success in building strategic customer relationships at the C-level
  • Excellent presentation skills with an ability to partner with senior business leaders to understand needs and deliver solutions.
  • Bonus points for any history selling/managing SaaS-based solutions into the electronics industry vertical.
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
Summary

As a Platform Engineer you will get to work on various aspects of Supplyframe infrastructure powering experiences for millions of engineers all over the word. Our platform is built on top of Open Source project such as Hadoop, Lucene, Solr and based on Java, Ruby and Clojure.

Requirements
  • BS in Computer Science or related engineering discipline (MSc a plus)
  • Extensive experience with Java server-side programming (j2ee/framework experience doesn't count :))
  • Strong foundations in algorithms, data structures and distributed systems
  • Open Source project contributions are a plus
  • Unix systems programming experience is a plus
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

As Front End Engineer you will get to work on a wide range of new products changing the way engineers do research, share knowledge, design and build new hardware. Our Front End technology stack is built on top of Node.js, Backbone and Angular.js.

Requirements
  • BS in Computer Science or equivalent experience
  • HTML5, CSS3, JavaScript, Node.js experience
  • Angular.js, Sass and Express experience is a plus
  • Active Github account :)
  • Track record developing new projects and Open Source contributions
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

As Site Reliability Engineer you will be responsible for managing large-scale infrastructure, distributed across multiple physical data centers and cloud providers, hosting Supplyframe platform and all of the products.

Requirements
  • BS in Computer Science or equivalent experience
  • Strong knowledge of Linux/Unix System internals
  • Experience in troubleshooting and performance tuning of large-scale systems
  • Strong shell scripting skills
  • System automation experience
  • AWS experience is a plus
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

As Data Scientist you will get the chance to work on wide spectrum of challenges, ranging from traditional problems in Search and Computational Advertising to domain-specific challenges in Graph learning, Document Summarization and Knowledge Engineering.

Requirements
  • PhD in Statistics, Machine Learning or related quantitative discipline
  • Strong research background
  • Passion for solving real-world problems
  • Significant experience with R/Matlab
  • Hadoop/Scripting knowledge is a plus
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?
  • Send an email to h4x@supplyframe.com with a cover letter, your résumé, and include the job title in the subject line.
Summary

We’re looking for someone who’s not only interested in their own success, but also in the success of others. As a Customer Success Specialist, your focus will be to increase customer adoption of our SaaS platforms, driving retention, and mitigating churn. You’ll aid in ensuring that customers are meeting their desired outcomes while using our products. You’re passionate about engaging and helping people. You respect our customers. You have impeccable relational and communication skills. You collaborate well with all parties that you work with – whether it’s with our internal engineers and sales team or with our customers – and strive to create win/win situations for everyone…and you have fun doing so! From onboarding to mature client relationships, your dedication to our customers will yield growth – both for them and for our company. This position is based at our HQ in Pasadena, CA.

Responsibilities
  • Facilitate new customer onboarding and trainings
  • Conduct proactive customer engagement and promote product usage on a regular basis
  • Maintain high-quality business relationships with multiple accounts in various stages
  • Cultivate customer relationships by increasing adoption, ensuring retention, and reducing churn
  • Nurture customers for advocacy during the onboarding process and foster their success with our SaaS product
  • Continuously engage with customers through various channels to re-establish value in our product
  • Actively search for, identify, and develop upsell opportunities
  • Advocate customer needs and issues cross-departmentally
  • Volunteer suggestions for process or documentation improvement
Required Skills
  • Bachelor’s Degree
  • 1-2+ years experience in SaaS Customer Support or Customer Success (Account Management a plus!)
  • Previous experience with problem solving in a customer-facing environment
  • Desire to learn new customer communications best practices
  • Passion for consulting and tactical empathy to apply and present complex solutions effectively
  • Excellent written communication skills with the ability to explain complex topics in easily understood, concise language [English]
  • Professional, courteous attitude, reflecting our commitment to customer success
  • Able to be both a strong team player and a driven self-starter
  • Attentive to details, analytical, and quick to learn (especially new technology)
  • Thrives under pressure in a multi-tasking, fast-paced environment with minimal supervision
  • Proficient in Microsoft Office
  • Experience working in Salesforce.com
Preferred Skills
  • Experience working with Engineering teams, Sales, and Product Managers
  • Experience with electronics industry, sourcing, and supply chain concepts
  • Equivalent history of increasing customer satisfaction, adoption, and retention
  • Knowledge and experience in other marketing and customer communication tools and platforms
Benefits
  • Competitive salary and bonus program in an entrepreneurial environment
  • Top notch health, dental, and vision insurance
  • Stock options in a fast growing tech company
  • 401k plan with matching contribution
  • Generous paid time off plan plus paid holidays
  • Frequent company sponsored lunches, happy hours, fun events, and plenty of snacks and drinks
  • Supplyframe is an equal opportunity employer
Interested?